Privacy Policy for CatTRACER™

Effective date: 20 February 2026

This Privacy Policy explains how CATTRACER UK LIMITED collects, uses, shares, and protects personal information when you visit or interact with www.cattracer.co.uk.

This policy is intended to meet UK data protection requirements, including the UK GDPR and the Data Protection Act 2018.


Who we are

Data controller
CATTRACER UK LIMITED

United Kingdom address:
1 South Park Road
South Park Industrial Estate
Scunthorpe
North Lincolnshire
DN17 2BY
United Kingdom

Email: sales@cat-tech.com
Telephone: +44 1724 871 747

South Africa address:

Catalyst Services (Pty) Ltd.
195 Wilton Nkwayi Moloi Street
Evander
2280
Mpumalanga
South Africa

Cell: 076 4300 649
Email: roosthuizen@cscat.co.za


Information we collect

Information you provide

When you contact us, request information, submit a form, or otherwise engage with us, we may collect:
• Name and surname
• Company name and job title
• Email address and phone number
• Country, region, and industry details
• Message content and any information you choose to share
• Details needed to arrange meetings or site visits where relevant

Information collected automatically

When you browse the site, we may collect:
• IP address and approximate location derived from IP
• Browser and device details
• Pages viewed and actions taken on the site
• Referring website and marketing campaign data
• Cookie identifiers and analytics events


How we use your information

We use personal information to:
• Respond to enquiries and provide requested information
• Provide and improve our website, content, and services
• Manage business relationships and communications
• Send relevant updates and marketing communications where permitted
• Measure marketing performance and website effectiveness
• Maintain site security and prevent misuse


Legal bases for processing

We process personal information under one or more of the following legal bases:
• Legitimate interests to operate, improve, and secure our services and respond to business enquiries
• Contract where processing is necessary to provide a service you request or to take steps before entering into an agreement
• Consent for certain cookies and for marketing in some situations
• Legal obligation where we must comply with applicable law


Marketing communications

If you receive marketing from us, you can opt out at any time by using the unsubscribe option in the message or by contacting us at sales@cat-tech.com.

We do not sell your personal information.


Cookies and similar technologies

We use cookies and similar technologies to help the website function, understand usage, and support marketing measurement.

Cookies may include:
• Essential cookies that enable core site functionality
• Analytics cookies to understand site usage and improve performance
• Marketing cookies used to measure campaigns and, where enabled, support relevant advertising

You can manage cookies using:
• Any cookie settings tool we display on the site
• Your browser settings to block or delete cookies

If we use analytics services such as Google Analytics, information is typically used in aggregated form to understand site usage and improve performance.


Advertising measurement and retargeting

We may use advertising pixels and conversion tracking tools to understand the effectiveness of marketing and, where enabled, to support relevant advertising. These tools may collect information about your visit and interactions with our site.

Where required, we will request consent before enabling non essential marketing cookies.


Embedded content and social features

Pages on our site may include embedded content from third party services, such as video or document viewers. These providers may collect usage information through their own cookies or tracking technologies.

If we display social sharing buttons, the relevant social platforms may collect information about your visit and interactions, particularly if you are logged into those platforms.


Sharing your information

We may share personal information with trusted service providers who help us operate the website and deliver services, such as:
• Website hosting and infrastructure providers
• Analytics providers
• Customer relationship management and email communication tools
• Security and spam prevention services

We only share what is necessary for the relevant purpose and require appropriate confidentiality and security obligations.

We may also disclose information if required by law, regulation, or legal process.


International transfers

If personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, such as recognised transfer mechanisms and contractual protections.


Data retention

We keep personal information only as long as necessary for the purposes described in this policy, including to:
• Respond to enquiries and maintain business records
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Retention periods vary depending on the type of data and the purpose for which it is used.


Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission is completely secure, but we work to reduce risk and continually improve safeguards.


Your rights

Subject to UK law, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion in certain circumstances
• Object to processing, including direct marketing
• Request restriction of processing in certain circumstances
• Request portability of information you provided to us
• Withdraw consent where processing is based on consent

To exercise your rights, contact us at sales@cat-tech.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office.


Children

This website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.


Links to other websites

Our website may include links to third party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting personal information.


Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.


Contact us

CATTRACER UK LIMITED
1 South Park Road, South Park Industrial Estate, Scunthorpe, North Lincolnshire, DN17 2BY, United Kingdom
Email: sales@cat-tech.com
Telephone: +44 1724 871 747